Answers about the system running your shop — search it, or browse by topic below.
What Escape is, what your first two weeks look like, and how to find your way around.
4 articlesOne inbox for calls, texts, email, and Google messages — and what happens when you can't pick up.
4 articlesHow customers book, what they receive around every appointment, and how to manage the calendar.
4 articlesReading the board, what moves automatically, return visits, and invoice drafts on service calls.
4 articlesWhat happens after you send an estimate, and how Escape chases it so your team doesn't have to.
3 articlesInvoices, on-site payment, deposits, and the automatic late-payment reminders that never forget.
3 articlesAutomatic review requests that protect your rating, and tune-up reminders that fill your shoulder season.
2 articlesYour maintenance plans in Escape — signups, agreements, member pricing, and what happens automatically.
3 articlesGood-better-best estimates delivered with a personal video — signed and deposited online.
2 articlesThe AI layer that answers and books leads by text, replies to reviews, and helps customers reschedule.
1 articleAdding team members, plans and billing, requesting changes, and who owns your data (you do).
4 articlesCommon questions in the first weeks — texts, reminders, duplicates — and how to reach support.
5 articles