Short answer: you do.
Your customer list, your job history, your conversations, your reviews, your numbers — all of it belongs to your business. Escape builds and runs the system, but the business inside it is yours.
What that means in practice
- Your customers are your customers. Every contact in your account — imported at onboarding or captured since — is your business's data. Escape doesn't sell it, share it, or use it for anything other than running your system.
- Your account is your account. It exists for your business alone. Your data isn't mingled with other companies'.
- Your history stays yours. Jobs, invoices, messages, signed documents — the record of your business as it runs.
What Escape's role is
We're the crew that builds and maintains the machine — we configure it, keep the automations healthy, and make changes when you ask. Think of it like a shop lease with a full-service landlord: the operation inside is entirely yours.
If you ever need your data
Need an export of your customer list or records — for your accountant, an audit, or any reason at all? Contact support and we'll get it to you. It's your data; asking for it will never be a fight.
Questions?
If anything about data, privacy, or your account isn't clear, just ask: Elevateacademy@callelevate.com · 864-252-1829.