Escape is the system that runs your office while your team runs the jobs.

It was built for home-service businesses — HVAC, plumbing, electrical — by people who run one. Every piece of it exists to fix one problem: work you already earned slipping away because nobody had time to chase it.

What Escape does for you

  • Captures every lead. Calls, texts, website forms, and Google messages all land in one inbox. If you miss a call, the customer gets a text back right away — before they call the next company.
  • Follows up on every quote. When you send an estimate, Escape stays on it with texts, emails, and reminders for your team — until the customer decides.
  • Books the work. Customers can book online, and every appointment comes with automatic confirmations and reminders so fewer people forget.
  • Runs your day. The dispatch board shows every job and its stage, from Needs Scheduled to Done. On-the-way texts, job history, and review requests happen on their own.
  • Gets you paid. Invoices, deposits, and on-site payment — with polite, persistent reminders on anything unpaid.
  • Asks for the review. After every finished job, the customer gets a rating ask. Happy customers get routed to Google. Unhappy ones get routed to a call from you first.

Done for you, on purpose

Escape isn't software you have to figure out. Our team builds it around your business, moves your customers in, and trains your people. The automatic messages and sequences are set up, tested, and maintained by Escape — so nothing ever breaks in the middle of your busy season.

That's why you won't find screens full of settings and toggles. If you want something changed — message wording, timing, a new automation — contact Escape support and we'll make the change safely. See Requesting changes and customizations for how that works.

Real shops, real words

"Answering calls and booking appointments in the attic or crawlspace was going to be the death of me. Not answering meant missed opportunities. Escape has changed all of that for my company!"<br>— Vince, Invincible Heating and Cooling

"Choosing a CRM for our new company was such a hassle. We could not seem to land on one that took everything we wanted into one program. With Escape, it actually feels personalized to small service businesses."<br>— Dustin & Robert, Simplified Comfort Solutions

Where to go next