The customer said yes. Here's what Escape does with that — instantly.

The follow-up stops

The moment the estimate is accepted, every remaining follow-up message and call reminder on it is cancelled. The customer's last impression of your sales process is a yes — not a stray "just checking in!" text the next morning.

The job moves to scheduling

The work heads for the calendar: the job lands in Needs Scheduled on the dispatch board, where your office books it like any other job. From there it's the normal flow — confirmations, reminders, on-the-way text, close-out.

Deposits, if you use them

If your shop takes deposits on accepted work, Escape handles that too:

  • The deposit request goes out automatically when the estimate is accepted.
  • If it isn't paid right away, Escape chases it politely and persistently until it is — and stops the moment payment lands.
  • Your office is alerted when the deposit is paid, so scheduling can move with confidence.

Full details in Deposits.

What your team should do

  • Schedule fast. An accepted estimate is momentum — booking the install within a day keeps the customer excited instead of second-guessing.
  • Don't chase the deposit by hand. The system is already doing it. If a customer has a question about paying, that conversation is in the inbox.